What is fund password? How to change it?

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17 comments

  • Avatar
    794366

    How cai i find my fund passwaord

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    832082

    It says my account does not exist when I do this, but I can log in just fine

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    849454

    i forgot my fundpassword. really need to trade now...what am i goin to do? no support?

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    882722

    did u guys get in respond from support? I have the same problem it says ur email doesnt exist but i can log in just fine

  • Avatar
    885719

    First, it didn't recognize email and/or login pw, then I had to login again which worked, now it just keeps saying too many attempts... how can I trade like this let alone withdraw the funds?

  • Avatar
    849454

    No, i dont know whats goin on with the support of this homepage. If they continue like that, they will be gone in a few weeks...only reason why i am here is Nebulas (Nas) Coin. 

  • Avatar
    886442

    I have changed my fund password, but it is still saying "invalid fund password" when trying to initiate a trade. 

  • Avatar
    822276

    I have a problem with my email and fund password, so i cannot change my fund passward.

    My asset is stuck. 

  • Avatar
    880232

    why is it repeating itself?
    i can't move.
    please solve it.

  • Avatar
    880232

    but email repetieion. and code repetieion . what's wrong?

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    942802

    There is no "fund" tab showing up under settings, you guys have something wrong. 

  • Avatar
    795819

    Sorry thank you

  • Avatar
    885719

    There seem a to be a few reddit and other blogs that indicate that there might be some scammy stuff going on with the rebranded gate.io - 

     
     
  • Avatar
    885719

    They log me out everytime I try to change the fund password I set when I opened the account 6 days ago. Can't trade or withdraw funds, perhaps this is on purpose... Tried it on the iphone app and 3 different browsers several times a day.

    I have logged 2 tickets, only get responses in Chinese that I translate in Google translate and some in English sending me FAQ links that are useless as the issue is not a lack of knowledge, I already have 10+ trading accounts that work perfectly fine...

  • Avatar
    880726

    I had the same problem but solved it! Please try to reset your login passwaord first, then change your fund password. I don't know why but it worked for me.

  • Avatar
    885719

    Thank you so much for the tip, it didn't work straight away and often have to redo the steps, but was finally able to withdraw as no matter how much I would like to buy NAS, it's not worth it to have so much of a headache with all the opportunities available.

  • Avatar
    1001632

    Thank you all for the tips. They got me out of trouble. Good luck to everyone. Went!

     

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