General

Invest and Earn

• Interest release from PoS staking
• HODL&Earn
• Gate.io Periodic Investment Plan

Futures and Options

• Frequently Asked Question of Delivery Future Contracts
• How to Check Liquidation Detail?
• Understand Perpetual Contract
• What is perpetual contract?

Margin Trading & Lending

• Instruction of Margin Trading and Peer-to-peer Financing
• Margin Trading Terms
• How does Auto-renew works?
• Can I cancel the loan offer?
• How is Interest calculated for margin lending?
• How to Lend?

Startup IEO

• Startup Token Discount Offering (non-initial offering)
• Pre-opening Call Auction
• Popular Coin Discount offer at Startup
• Why my payment for token sale not deducted?
• Why got a portion of the tokens I ordered?
• Why can not see my order record on My Startup project page?

See all 9 articles

Account Verification/KYC

• Can not upload my pictures for KYC, what to do?
• Why my KYC documents are rejected?
• How can I benefit to get my account verified?
• How long does KYC verification take and how to check if it is verified?

Account Settings

• Sub-Accounts Management

USA/Canadian/Japanese Users

• Should I setup SMS or 2FA for my account?

Fee

• Market Maker Program & Fee schedule
• Use GT Debit to get further discount
• VIP Tier & Trading fee
• Use Point to Cover Trading Fee
• Fees Gate.io charge you?

Deposit/Withdraw

• How to Withdraw EOS?
• Why my withdrawal is suspended for safety alert ?
• Withdrawing as Gatecode?
• Why is my old MediBloc MED balance halved?
• Gate.io Not Support Account Merger Transfer for Stellar (XLM) Deposit
• How to check if a coin is supported at Gate.io?

See all 23 articles

Trading

• Time Condition Order​
• How to Set a Price condition order
• Price Condition Order
• Do I need Fund password when place order?
• Why my asset is locked?
• What is minimum order size?

See all 7 articles

Mobile APP

• Gate.io Releases Android App (2.6.3 Beta) With Added Features of“Following Crypto Space” and “Sub-scrip-tion”

New User Guide

• What are APIKey and APIV4keys for?
• How to become an advanced VIP member?
• Understanding Leveraged ETF Token (Chapter I)
• Understanding Leveraged ETF Token (Chapter II)
• How to check My Gate.io Account ID?
• How to suggest a new coin to gate.io?

See all 16 articles

Announcement

• Gate.io Listing Vote #63 Horizen（ZEN）Voting Result & Listing
• Gate.io will Support Spark Airdrop Distributions to XRP Holders
• Gate.io Listing Vote #63 - Horizen（ZEN）, $5,000 ZEN Giveaway
• “Earn Daily”#34 Coming Tomorrow, Lock GT to Earn Up to 12% APR
• Today’s HODL&Earn Selection: Lock USDT to Earn To Start 4:00 Today
• “Earn Daily” Double Eleven Special Offer Coming Tomorrow, 7% APR

See all 219 articles